nbn — apprentices on the tools
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Customer Field Technician · Newcastle, NSW · changing

PermanentFull-time

About this role

As a Customer Field Technician, you'd travel to people's homes and businesses to install and fix nbn internet connections. Your work would include running copper or fibre cables, setting up equipment, and tracking down and fixing faults. You'd work mostly on your own, managing your own jobs, while explaining to customers what you're doing along the way. You don't need any telco experience to start — nbn trains you and gives you all the tools. You will need a clean driver's licence and a strong focus on doing the job safely.

Sign in to see your fit

See how well this role matches you — your interests, your readiness, honestly scored.

TAFE fees

Self-funded

Relocation

Not provided

Living

Live local

Takes first-years

Yes

The honest preview

The good

  • ✓They train you fully and give you all the tools you need — you don't show up with your own gear or knowledge.
  • ✓No two days are the same — you work on different tasks and technologies, not one repetitive job.

What surprises people

  • ?You don't need any telecommunications background at all — people from hospitality, retail or labouring jobs get hired into this.

Typical for this occupation

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.

$1,595/wk

Typical weekly earnings

6%

Share who are women

Stable

Growth outlook

nbn — apprentices on the tools
nbn logo

Customer Field Technician · Newcastle, NSW

PermanentFull-time

About this role

As a Customer Field Technician, you'd travel to people's homes and businesses to install and fix nbn internet connections. Your work would include running copper or fibre cables, setting up equipment, and tracking down and fixing faults. You'd work mostly on your own, managing your own jobs, while explaining to customers what you're doing along the way. You don't need any telco experience to start — nbn trains you and gives you all the tools. You will need a clean driver's licence and a strong focus on doing the job safely.

The honest preview

The good

  • ✓They train you fully and give you all the tools you need — you don't show up with your own gear or knowledge.
  • ✓No two days are the same — you work on different tasks and technologies, not one repetitive job.

What surprises people

  • ?You don't need any telecommunications background at all — people from hospitality, retail or labouring jobs get hired into this.

Typical for this occupation

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.

$1,595/wk

Typical weekly earnings

6%

Share who are women

Stable

Growth outlook

nbn — apprentices on the tools
nbn logo

Customer Field Technician · Newcastle, NSW · changing

PermanentFull-time

About this role

As a Customer Field Technician, you'd travel to people's homes and businesses to install and fix nbn internet connections. Your work would include running copper or fibre cables, setting up equipment, and tracking down and fixing faults. You'd work mostly on your own, managing your own jobs, while explaining to customers what you're doing along the way. You don't need any telco experience to start — nbn trains you and gives you all the tools. You will need a clean driver's licence and a strong focus on doing the job safely.

Sign in to see your fit

See how well this role matches you — your interests, your readiness, honestly scored.

TAFE fees

Self-funded

Relocation

Not provided

Living

Live local

Takes first-years

Yes

The honest preview

The good

  • ✓They train you fully and give you all the tools you need — you don't show up with your own gear or knowledge.
  • ✓No two days are the same — you work on different tasks and technologies, not one repetitive job.

What surprises people

  • ?You don't need any telecommunications background at all — people from hospitality, retail or labouring jobs get hired into this.

Typical for this occupation

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.

$1,595/wk

Typical weekly earnings

6%

Share who are women

Stable

Growth outlook

nbn — apprentices on the tools
nbn logo

Customer Field Technician · Newcastle, NSW

PermanentFull-time

About this role

As a Customer Field Technician, you'd travel to people's homes and businesses to install and fix nbn internet connections. Your work would include running copper or fibre cables, setting up equipment, and tracking down and fixing faults. You'd work mostly on your own, managing your own jobs, while explaining to customers what you're doing along the way. You don't need any telco experience to start — nbn trains you and gives you all the tools. You will need a clean driver's licence and a strong focus on doing the job safely.

The honest preview

The good

  • ✓They train you fully and give you all the tools you need — you don't show up with your own gear or knowledge.
  • ✓No two days are the same — you work on different tasks and technologies, not one repetitive job.

What surprises people

  • ?You don't need any telecommunications background at all — people from hospitality, retail or labouring jobs get hired into this.

Typical for this occupation

Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.

$1,595/wk

Typical weekly earnings

6%

Share who are women

Stable

Growth outlook