

We’re looking for people based in Beaudesert who enjoy practical, hands‑on work and are open to trying something new. You might come from a trade, technical background, or any role where you work with your hands. People with experience in plumbing, carpentry, electrical work, construction, civils, hospitality, customer service, manufacturing, and similar industries have all thrived in this position.
Safety is at the core of everything we do, and we’re looking for people who value working safely, following procedures, and looking out for their teammates and customers.
If this sounds like you, nbn would love to support you as you grow into a Customer Field Technician within our internal workforce. We value the skills you already have and will help you build the ones you need.
As a Customer Field Technician in Beaudesert, you’ll work independently to complete a variety of tasks across different nbn technologies, including installations, repairs, maintenance, and supporting customers in their homes or businesses.
Your day might involve installing copper or fibre cabling, setting up customer equipment, identifying and fixing faults, and keeping customers supported and informed throughout the process.
Working hours are between 7am and 7pm, with flexibility based on business needs. You’ll receive full training, all required tools, and ongoing support.
You’ll be expected to consistently apply safe work practices and follow nbn’s safety procedures, whether you’re handling equipment, working in customers’ premises, or completing technical tasks.
Previous experience in telecommunications isn’t needed — we’ll teach you everything you need to know. What matters most is that you enjoy hands‑on work, like solving problems, and feel comfortable speaking with customers. Experience in fields like plumbing, carpentry, electrical work, labouring, construction, mechanical work, hospitality, or manufacturing is highly valued.
You’ll do well if you enjoy working independently, managing your workload, and taking pride in quality work. Essential:
A strong commitment to safety
Clear communication skills
A current, clean Driver’s Licence
Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere.
nbn is committed to an inclusive, flexible, and supportive workplace and encourages applications from people of all ages, nationalities, abilities, and cultures. We have a Reconciliation Action Plan and an Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, have active employee-led diversity pillars, and are recognised as a WORK180 Endorsed Employer for Women.
If you think this role might be for you, we want to hear from you. Please apply and send your resume only. We do not require a cover letter or any selection criteria to be addressed.
The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.
Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
Permanent
Full time
The good
The hard parts
What surprises people
Industry averages for a qualified Telecommunications Technician, across all employers — not this employer’s offer, and after you finish the apprenticeship, not during.
$1,595/wk
Typical weekly earnings
6%
Share who are women
Stable
Growth outlook